Privacy policy

1. Data controller

Krono SpA, Tax ID (RUT) 78.537.459-2, based in Temuco, Chile. Privacy contact email: [email protected].

2. What data we collect

• Data you give us through the contact form: name, email, company (optional), service type, estimated budget (optional) and your message.
• Technical data that any web server logs temporarily (such as your IP address) for security purposes.

3. How we use your data

We do not sell or share your data with third parties, and we do not use it to send you advertising without your permission.

• To answer your request, prepare a quote and keep in touch about your project.
• To protect the website against spam and abuse.

4. Legal basis

We process contact form data based on your consent, which you give by ticking the acceptance box before sending it, and to take pre-contractual steps at your request. You can withdraw your consent at any time by writing to us.

5. Who we share your data with

Only with service providers that help us run the website and process data on our behalf:

• Resend (delivery of contact form emails).
• Cloudflare (website hosting and email forwarding).

6. International transfers

Some of these providers store data on servers outside Chile (for example, in the United States or the European Union). In those cases we make sure they offer adequate safeguards.

7. How long we keep your data

We keep contact form messages for 12 months after our last contact, or for as long as we have a business relationship with you. After that we delete or anonymize them.

8. Cookies

This website does not use advertising or tracking cookies.

9. Your rights

You can exercise the following rights over your personal data at any time:

• Access: know what data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Erasure: ask us to delete your data.
• Objection: object to a specific processing activity.
• Portability: receive your data in a structured format.
• Restriction: ask us to temporarily suspend processing.

10. How to exercise your rights

Email us at [email protected] stating which right you want to exercise. We will reply within the time limits set by law. If you are not satisfied with our answer, you may contact the Chilean personal data protection authority.

11. Security

We use encrypted connections (HTTPS), providers with good security practices and restricted access to information. Still, no system is 100% secure, and we will notify you of any incident affecting your data as required by law.

12. Changes to this policy

We may update this policy. Any changes will be published on this page with their update date.